SDW Websolutions is an offshore Business Process Outsourcing (BPO) company based in Austin and the
Philippines that offers a variety of skills to support the needs of businesses.
SDW creates concepts, builds, and launches creative technical solutions for businesses in order to help further their success. We confidently provide a contemporary and unique outlook, bringing new concepts to the table of online development.
SDW Websolution has been in the industry since 2014, we started solely as a web development and solutions partner, and a year later SDW business grew and expanded its service offerings.
We offer online and offline software development to ensure you can access your business anywhere and everywhere without worrying. Our multi talented team can make sure that all the functionalities you needed are working as designed and customized by your ideal system.
SDW is not confined to the web alone, we are also versed and skilled in terms of mobile services. We can create apps for any operating system (android or iOS) designing it so that it is simple, efficient, and user friendly.
SDW simulates tests to make sure that website, banners, and apps are free from bugs to ensure the accessibility and usability of the site. These actions make it easier for the client to handle the product. We also make sure that it is easy for different users to access.
SDW offers a comprehensive SEO strategies that make sure customers find your website in search results and not your competitors. SEO is an essential component of digital marketing that no business can afford to overlook.
SDW has an effective way to generate lead contacts which gives a higher percentage of respondents from companies or businesses who might get your products or services. With our team, we invest time and effort to make your target goals into reality.
SDW's ultimate goal is to attract prospects and convert them to customers, ultimately generating revenue. We are responsible for running campaigns to attract people to the business' brand, product, or service while managing relationships with potential clients that leads to a sale.
We provide great customer service that focuses on the core responsibility, of answering calls with an accurate and tailor-fit resolution. We are keen on every small detail to surely provide satisfaction to our client.
SDW has a handful of tech-savvy staff who focus not only on monitoring or maintaining the computer systems, networks, and troubleshooting methods such as verifying physical layer issues but also providing a great customer experience.
Our chat support can manage multiple, concurrent conversations and this saves clients from the frustration associated when making phone calls due to the long wait time. They are well trained to effectively answer all the queries and to give outstanding customer service.
We exist to empower people to deliver ridiculously good innovation in responding to customer queries in a timely and accurate way in asynchronous communication.
SDW Virtual Assistant is accustomed to all tasks in different channels. Virtual assistant services of this type greatly contribute to the level of satisfaction felt by customers.
SDW aims to create an interface that users find easy to use and pleasurable. We ensure to focus on usability and likeability while users can enjoy personalized and immersive experiences in software or computerized devices.
By conducting in-person user tests, we ensure to optimize applications to improve usability and create the best user experience by exploring many different approaches to solve end-user problems. With our creative directors, we can incorporate a visual or brand identity into a finished product.
SDW has a handful of artist that listens based on what client wants, conducting research and gathering reference material, creating and delivering the first pass, then gives enhanced and refined images that deliver the finished artwork using digital tools.
The SDW Team is composed of a diverse, versatile, flexible, resourceful, creative, and hard working bunch who want nothing more than to elevate the client's projects to make it readily available for the public they target.